Ordering tickets: Why do I have to give my date of birth? Answer: The date of birth is required with admission tickets which are booked with free use of public transport (VVS). In the event of a ticket ...
Ordering tickets: Why do I have to provide my e-mail address? Answer: The order confirmation is sent with the admission tickets to your e-mail address. Please make sure you write your e-mail address correctly. ...
Ordering tickets: Can I pay the admission ticket by invoice? Answer: Admission tickets cannot be purchased by invoice. The following payment methods are available depending on the event: PayPal, SEPA Lastschrift, Mastercard, VISA. ...
Ordering tickets: Ordering tickets Answer: You can order admission tickets as a guest or log in using your customer account or re-register your customer account. If you have forgotten your ...
Redeeming codes: I have received a code. It unfortunately does not work. Answer: First of all, please make sure of the event to which this code applies. Select the particular event. It must now be distinguished whether your ...
Redeeming codes: My admission code does not work. What should I do? Answer: The admission code relates to the specific event. Please make sure of the event to which the admission code applies. After selecting the specific event, ...
