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• Admission tickets: Can I purchase my admission ticket over the telephone?
  Answer: This is unfortunately not possible. ...
• Admission tickets: For whom are reduced price day tickets valid?
  Answer: Reduced price day tickets are valid for schoolchildren,*, students*, senior citizens*, disabled persons** and children aged between 6 and 15. *with appropriate ID card **with ...
• Admission tickets: I want to buy a reduced price day ticket for senior citizens. What must I
  Answer: In order to be entitled to a reduced price admission ticket, either a senior citizen's card must be produced or the person must be 65 ...
• Admission tickets: Do I have to print out the admission ticket which I purchased online?
  Answer: You can open the admission ticket on your smartphone and scan the barcode at the turnstile. ...
• Admission tickets: Is it possible to buy group tickets?
  Answer: In the ticket shop you can find a list showing whether group tickets are available for the requested event. You will also find information there ...
• Ordering tickets: Why do I have to give my date of birth?
  Answer: The date of birth is required with admission tickets which are booked with free use of public transport (VVS). In the event of a ticket ...
• Ordering tickets: Why do I have to provide my e-mail address?
  Answer: The order confirmation is sent with the admission tickets to your e-mail address. Please make sure you write your e-mail address correctly. ...
• Ordering tickets: What technical requirements are required to purchase a ticket?
  Answer: When you purchase the admission rocket, please check in the browser settings whether cookies are allowed. You need the Adobe Acrobat Reader to open the ...
• Ordering tickets: I just purchased my online ticket and did not receive an e-mail.
  Answer: Please check your spam folder. If you have still not received an e-mail after one hour, please ring us. ...
• Ordering tickets: Can I pay the admission ticket by invoice?
  Answer: Admission tickets cannot be purchased by invoice. The following payment methods are available depending on the event: Klarna, PayPal, amazonpay, Mastercard, VISA. ...